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Library

Some of the following Consumer Action publications are available in bulk for non-profit or government agencies to distribute for educational purposes. Further info can be found on the How To Order Publications page.



WirelessED Wireless Device Buying Guide
Library: English | WirelessED Wireless Device Buying Guide . Just in time for the holidays, Consumer Action releases its WirelessED Wireless Buying Guide.
Connect to California LifeLine and Save! (2018) (Korean)
Library: Korean | Connect to California LifeLine and Save! (2018) (Korean) Discounted telephone service can help your family stay in touch. ‘캘리포니아 라이프라인’으로도 알려져 있는 유니버셜 라이프라인 전화서비스(ULTS)는 자격이 되는 저소득층에 주거용 기본 전화 서비스를 할인 요금을 받고 제공합니다. 캘리포니아 라이프라인 혜택을 받는 소비자는 전화 연결비 및 월 로컬 전화 사용료에 대해 정상 가격의 일부만을 납부하면 됩니다. 이 소책자는 라이프라인 전화서비스의 요점과 이익, 라이프라인 프로그램 신청 방법, 그리고 가입상태를 유지하는 법 등을 설명하고 있습니다.
California Lifeline provides discounts on basic residential telephone service to eligible low-income households. Consumers who qualify for California Lifeline pay a fraction of the regular cost for telephone connection and monthly local telephone service. This brochure explains the features and benefits of Lifeline phone service, how to apply for the program, and what you must do to continue participation.
Wireless Phone Service (Chinese)
Library: Chinese | Wireless Phone Service (Chinese) Learn how to get results. 你使用手機不論是想要生活方便還是確實有其必要,你都希望這項服務物美價廉。本文將詳述各項手機選項服務,也會提供如何掌握手機花費,保護你不致受騙及遭竊,同時指導你如何正確處理帳單及其它相關事宜。
Whether you see your cell phone as a convenience or a necessity, you want service that will meet your needs at the best price. This fact sheet explains your options for wireless service. It also provides tips for managing your wireless costs, protecting yourself against fraud and theft, and handling billing or service issues.
Choosing and Using Mobile Devices (Chinese)
Library: Chinese | Choosing and Using Mobile Devices (Chinese) . 本手冊詳細解釋如何選購智能電話或其它的無線數據器材和服務計劃,並說明如何查核跟管理你的用量,以及根據你的預算和需要作出最好的選擇。
This WirelessED publication explains how to select a smartphone or other data-ready wireless device and service plan, monitor and manage your usage, and get the best value for your budget and your needs.
Roaming the World with Your Phone (Vietnamese)
Library: Vietnamese | Roaming the World with Your Phone (Vietnamese) . Vẫn liên lạc được qua điện thoại có thể làm chuyến đi nghỉ mát thế giới hứng thú, và chuyến đi công tác ích lợi hơn. Hoạch định trước sẽ giúp người đi xa tiết kiệm tiền điện thoại và các lời nhắn cũng như đoán trước được lệ phí dùng trữ liệu quốc tế.

Being connected can make an international vacation more enjoyable, and an overseas business trip more productive. Planning ahead will enable travelers to save money on calls and messaging as well as keep their international data charges predictable.

Roaming the World with Your Phone (Spanish)
Library: Spanish | Roaming the World with Your Phone (Spanish) . Estar conectado le permite disfrutar más de sus vacaciónes internacionales y ser más productivo en un viaje de negocios en el exterior. Si hace planes con anticipación, el viajero puede ahorrar dinero en llamadas y mensajes de texto y también mantener previsibles los cargos por datos móviles.
Your Digital Dollars - Safety and privacy in online and mobile transactions
Library: English | Your Digital Dollars - Safety and privacy in online and mobile transactions Protect your identity and data while banking or paying digitally. As more daily tasks, from shopping and banking to working and socializing, get done on a computer or mobile device, the opportunities to expose personal data increase.
Your Digital Dollars - Mobile Banking and Mobile Payments
Library: English | Your Digital Dollars - Mobile Banking and Mobile Payments Make financial transactions safely on the go. Check your balance…transfer money…make a purchase—these are just a few of the things you can do on the go with a cellular telephone or other mobile device.
Choosing and Using Mobile Devices (Vietnamese)
Library: Vietnamese | Choosing and Using Mobile Devices (Vietnamese) . Ấn bản WirelessED giải thích cách chọn một máy điện thoại sáng suốt (smartphone) hay các dụng cụ có cài sẵn trữ liệu và sự lựa chọn về hợp đồng dịch vụ, theo dõi và quản lý việc sử dụng của quý vị, cũng như tìm được giá tốt nhất cho vừa túi tiền và nhu cầu của quý vị. 
This WirelessED publication explains how to select a smartphone or other data-ready wireless device and service plan, monitor and manage your usage, and get the best value for your budget and your needs.
Empower U Classroom Quiz
Library: English | Empower U Classroom Quiz . The Empower U quiz can help you educate your clients and community members on four key telecommunications topics: TV services, wireless phone services, Internet service and telemarketing.

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