Email Alerts

Sign-up to Get Notified

Receive monthly reminders on when to check your wireless plan's data usage. Don't be caught by surprise again.

Sign-Up

Library

Some of the following Consumer Action publications are available in bulk for non-profit or government agencies to distribute for educational purposes. Further info can be found on the How To Order Consumer Action's Publications page.



Wireless Phone Service
Library: English | Wireless Phone Service Learn how to get results.

Whether you see your cell phone as a convenience or a necessity, you want service that will meet your needs at the best price. This fact sheet explains your options for wireless service. It also provides tips for managing your wireless costs, protecting yourself against fraud and theft, and handling billing or service issues.

You Make the Call
Library: English | You Make the Call Selecting the right Phone Services for You.

There are a variety of phones, communications methods, calling plans and carriers. This publication is designed to help you choose the equipment and services that best meet your needs.

Phone Services Leader’s Guide
Library: English | Phone Services Leader’s Guide Questions & Answers About Landline, Wireless and Voice over Internet Protocol (VoIP) Phone Services.

This Leader’s Guide can help answer some questions about how to choose the best phone service for each individual and household.

You Make the Call —Training Guide
Library: English | You Make the Call —Training Guide .

This training guide is designed to help trainers and teachers present a seminar on how to choose the best phone service for each individual and household. It covers phone service options such as landline, VoIP and wireless. It is available as a PDF download only. Companion brochure, leader’s guide and PowerPoint training slides are available.

You Make the Call — PowerPoint Training Slides
Library: English | You Make the Call — PowerPoint Training Slides .

This PowerPoint training file outlines various residential phone services. It is available for download in the “Download File” section. Companion brochure, leader’s guide and lesson plan are available.

You Make the Call (Vietnamese)
Library: Vietnamese | You Make the Call (Vietnamese) Selecting the right Phone Services for You.

Hiện có một số điện thoại, phương sách liên lạc, chương trình và công ty cung cấp dịch vụ. Ấn bản này giúp cho quý vị chọn các dụng cụ và dịch vụ thích hợp nhất theo nhu cầu của quý vị.

There are a variety of phones, communications methods, calling plans and carriers. This publication is designed to help you choose the equipment and services that best meet your needs.

You Make the Call (Korean)
Library: Korean | You Make the Call (Korean) Selecting the right Phone Services for You.

다양한 서비스 업체들이 여러 종류의 전화기와 통신 방법과 통화 플랜을 제공합니다. 이 책자는 여러분에게 적당한 장비와 서비스를 선택할 수 있도록 도움을 줍니다.

There are a variety of phones, communications methods, calling plans and carriers. This publication is designed to help you choose the equipment and services that best meet your needs.

You Make the Call (Spanish)
Library: Spanish | You Make the Call (Spanish) Selecting the right Phone Services for You .

Existen una variedad de teléfonos, métodos de comunicación, planes de llamada y proveedores de servicios telefónicos. Esta publicación está diseñada para ayudarle a elegir el equipo y los servicios que más le convengan.

You Make the Call (Chinese)
Library: Chinese | You Make the Call (Chinese) Selecting the right Phone Services for You.

目前不論是電話種纇、通訊方法、通話計劃以及電訊公司均有許多選擇。這本教育手冊就是專門設計來協助大家選擇最適合自己所需要的電話器材和服務。

There are a variety of phones, communications methods, calling plans and carriers. This publication is designed to help you choose the equipment and services that best meet your needs.

Protect Your Phone Records
Library: English | Protect Your Phone Records .

Phone records are an important source of private information that someone might try to access without your consent for illegal or harmful purposes. This publication can help you understand who would want to access your phone records, why they might want to do it, how they try to access your private information and what you can do to reduce the chances of becoming a victim. A companion Leader’s Guide is available.

View Publications Archive