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News

2017

August

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  • Congress should jump at chance to side with consumers. Fine print has never been the friend of consumers, and in recent years the perils have escalated as financial institutions have drawn up clauses that deny customers effective redress in disputes. To counteract that, the
  • There's money to be made in taking complaints. A new breed of human resources start-ups is cropping up to help companies figure out how their employees feel. Like Glint, Convercent lets companies send customized “pulse” surveys, gather confidential responses in real

July

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  • Let consumers sue banks. In a dispute with your bank or credit card issuer, don’t assume you can seek justice by joining other aggrieved customers in a class action lawsuit. You probably surrendered your right to
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  • Hiring a bank lawyer to attack CFPB bank rules. President Trump and Republicans in Congress have broadcast their every intention to gut the Consumer Financial Protection Bureau. The president’s budget attempted to defund it and leading Republicans have called for its director
  • Voters support CFPB, strict financial regulation. As Republicans push to overhaul Dodd-Frank, a new poll shows that voters favor strict regulation of financial institutions and the goals of the controversial CFPB. “By wide margins, voters want to see tough oversight
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