Email Alerts

Sign-up to Get Notified

Receive monthly reminders on when to check your wireless plan's data usage. Don't be caught by surprise again.

Sign-Up

Library

All Consumer Action publications are available online, with most also available as a PDF download. Government agencies, nonprofits and other community-based organizations who wish to distribute our publications for educational purposes can use the PDF file to instantly produce a professional-looking brochure using an office printer.



Lifeline and the Emergency Broadband Benefit (Vietnamese)
Library: Vietnamese | Lifeline and the Emergency Broadband Benefit (Vietnamese) Giảm tiền điện thoại và mạng điện toán cho gia đình lợi tức thấp.

Dịch vụ mạng điện toán (tốc độ cao) cần thiết để làm các công việc hàng ngày, bao gồm học hành và làm bài tập, liên lạc, tìm việc, giao dịch ngân hàng và sử dụng dịch vụ y tế tại nhà. Hướng dẫn này giới thiệu đến quý vị hai chương trình giảm giá tiền mạng điện toán tốc độ cao và trữ liệu cho thiết bị di động của chính phủ dành cho các gia đình có lợi tức từ thấp đến trung bình đủ tiêu chuẩn.

Broadband (high-speed) internet service is essential for conducting the necessary tasks of daily life, including learning and doing homework, telecommuting, looking for a job, banking, and accessing remote health services. This guide introduces the two federal programs that offer discounts on home broadband and wireless data service for qualifying low- and moderate-income households.
Lifeline and the Emergency Broadband Benefit (Chinese)
Library: Chinese | Lifeline and the Emergency Broadband Benefit (Chinese) 專門為低收入家庭所提供的電話和互聯網折扣服務.

寬頻(高速)互聯網服務對於完成日常生活中的各種必要任務至關重要,其中包括學習和做功課、遠程辦公、求職、處理銀行業務,以及參與各項遠程醫療服務。這本指南詳盡介紹了為符合條件的中低收入家庭提供家庭寬頻互聯網服務和手機數據服務這兩項聯邦折扣計劃。

Broadband (high-speed) internet service is essential for conducting the necessary tasks of daily life, including learning and doing homework, telecommuting, looking for a job, banking, and accessing remote health services. This guide introduces the two federal programs that offer discounts on home broadband and wireless data service for qualifying low- and moderate-income households.
Lifeline and the Emergency Broadband Benefit (Korean)
Library: Korean | Lifeline and the Emergency Broadband Benefit (Korean) 저소득층 가구를 위한 전화 및 인터넷 할인.

광대역(고속) 인터넷 서비스는 학습 및 숙제, 재택 근무, 구직, 은행 업무, 원격 의료 서비스 이용 등 일상 생활에 필요한 업무를 수행하는 데 필수적입니다. 이 간행물은 자격이 되는 저소득 및 중간 소득 가구를 위해 가정용 광대역 및 무선 데이터 서비스에 대한 할인을 제공하는 두 가지 연방 프로그램을 소개합니다.

Broadband (high-speed) internet service is essential for conducting the necessary tasks of daily life, including learning and doing homework, telecommuting, looking for a job, banking, and accessing remote health services. This guide introduces the two federal programs that offer discounts on home broadband and wireless data service for qualifying low- and moderate-income households.
Lifeline and the Emergency Broadband Benefit (Spanish)
Library: Spanish | Lifeline and the Emergency Broadband Benefit (Spanish) Teléfono e internet con descuento para hogares de bajos ingresos.

El servicio de internet de banda ancha (de alta velocidad) es esencial para realizar las tareas necesarias de la vida diaria, tal como estudiar y hacer tarea, trabajar a distancia, buscar trabajo, conectarse a su banco y acceder a servicios médicos de forma remota. Esta guía describe los dos programas federales que ofrecen descuentos en internet residencial y servicio de datos inalámbrico para los hogares de bajos y moderados ingresos que califican.

Broadband (high-speed) internet service is essential for conducting the necessary tasks of daily life, including learning and doing homework, telecommuting, looking for a job, banking, and accessing remote health services. This guide introduces the two federal programs that offer discounts on home broadband and wireless data service for qualifying low- and moderate-income households.
Lifeline and the Emergency Broadband Benefit
Library: English | Lifeline and the Emergency Broadband Benefit Discounted phone and internet for low-income households. Broadband (high-speed) internet service is essential for conducting the necessary tasks of daily life, including learning and doing homework, telecommuting, looking for a job, banking, and accessing remote health services. This guide introduces the two federal programs that offer discounts on home broadband and wireless data service for qualifying low- and moderate-income households.
Resources for consumers impacted by the COVID-19 outbreak
Library: English | Resources for consumers impacted by the COVID-19 outbreak .

Our staff is keeping this resource guide up to date with information about COVID-19 resources, including the federal CARES Act relief package. Bookmark this page and check back regularly.

In light of the recent coronavirus outbreak, public and private resources are becoming available to help deal with lost wages, illness and school closures.

We will continue to update this list as we learn more.

Resources for consumers impacted by the COVID-19 outbreak (Spanish)
Library: Spanish | Resources for consumers impacted by the COVID-19 outbreak (Spanish) .

Esta guía se actualiza de forma regular con información acerca de recursos para la pandemia, incluso sobre el paquete de rescate de la ley federal CARES Act. Marque esta página como favorita y visítela regularmente.

En respuesta al brote de coronavirus, agencias gubernamentales y organizaciones privadas han comenzado a ofrecer recursos para ayudar al consumidor con la pérdida de sueldo, la enfermedad, y el cierre de escuelas.

Actualizaremos esta guía a medida que surja más información.

Our staff is keeping this resource guide up to date with information about COVID-19 resources, including the federal CARES Act relief package. Bookmark this page and check back regularly.

In light of the recent coronavirus outbreak, public and private resources are becoming available to help deal with lost wages, illness and school closures.

We will continue to update this list as we learn more.

Resources for consumers impacted by the COVID-19 outbreak (Chinese)
Library: Chinese | Resources for consumers impacted by the COVID-19 outbreak (Chinese) .

本指南包含聯邦CARES ACT新冠病毒疫情援助救難經濟安全法案的最新資料

在近期新冠病毒疫情爆發後,各類公私援助信息及資源不斷湧現出來,以協助人們在失去收入後、在患病期間或在學校停課時獲得一些幫助與支持。

我們將會不斷了解新信息,不斷更新以下內容


Our staff is keeping this resource guide up to date with information about COVID-19 resources, including the federal CARES Act relief package. Bookmark this page and check back regularly.

In light of the recent coronavirus outbreak, public and private resources are becoming available to help deal with lost wages, illness and school closures.

We will continue to update this list as we learn more.
Getting Up to Speed
Library: English | Getting Up to Speed Broadband internet for low-income households.

Today, high-speed home internet service (broadband) is virtually a necessity for everything from finding a job to doing homework. However, many low-income households are at a disadvantage because broadband has been unaffordable for them. This fact sheet explains more about broadband, including its importance, benefits, availability and pricing. It also presents special programs that offer low-income households fast home internet service at a discount.

IP Transition: Making the Switch
Library: English | IP Transition: Making the Switch The next communication evolution.

This fact sheet explains what Internet-based (IP) telephone service is, why the transition away from traditional (copper-based landline) phone service is happening and what advantages this type of connection offers for consumers. The brochure also explains consumers’ service options and how they can make a smooth transition.

View Publications Archive