Press Release Archive
- Protect the CFPB’s critical complaint process. Groups representing consumers, students, seniors, servicemembers, homeowners and underserved Americans joined forces today to tell the temporary leadership of the Consumer Financial Protection Bureau (CFPB)
- Groups tell temporary CFPB director: Hands off the public database!. Keep the public consumer complaint database open was the clear message sent by scores of groups to the temporary acting director of the Consumer Financial
- If companies can protect user data in Europe, they can protect it everywhere (Advocates release letter urging companies to adopt Europe’s new data protection rules worldwide). Washington, D.C. – U.S. companies should adopt essentially the same data protection rules that are poised to go into effect in the European
- Consumer groups stand up to threats to take complaint database dark (Groups tell acting CFPB director to react after he collects all the facts). Consumer, privacy, civil rights and fair lending groups from across the nation called on temporary, Acting Director Mick Mulvaney today to retain availability of the
- Consumer advocates argue for a strong, independent CFPB (Agency’s independence is necessary to its mission, groups tell Appellate court). For Immediate Release: Feb. 6, 2018 WASHINGTON, D.C. – The U.S. Consumer Financial Protection Bureau’s (CFPB) independence from external political influence is crucial
- Transfer of CFPB consumer complaints unit offers no clear benefit. The following statement can be attributed jointly to Americans for Financial Reform, Consumer Action and U.S. PIRG: This week, Office of Management and Budget
- Consumers win appeal for CFPB independence. Consumers scored a big win today when an appeals court ruled that the Consumer Financial Protection Bureau’s (CFPB) structure as an independent agency
- Consumer advocates file in support of acting CFPB director (Agency’s independence is necessary to its mission). The U.S. Consumer Financial Protection Bureau’s (CFPB) independence from external political influence is crucial to the agency’s mission of protecting
- Groups fight FCC Chair's plan to 'effectively destroy' low-income LIfeline (Consumer, rural and Native American voices sound the alarm). Groups push back at a plan by Federal Communications Commission Chairman Ajit Pai to bar "non-facilities providers"—wireless resellers—from the low-income Lifeline phone subsidy program. In doing so, the FCC would knock out four of the five biggest Lifeline wireless providers providing an estimated 75 percent of wireless Lifeline accounts.
- Congress repeals rule to protect consumer rights to class action. A sad day for consumer rights! Republicans in Congress have decided: There will be no meaningful justice for consumers wronged by the wealthy and powerful.
- Consumer Action condemns the House's vote to repeal class actions. The U.S. House of Representatives passed a resolution (H.J. Res. 111) today to repeal the new Consumer Financial Protection Bureau (CFPB) rule to restore
- Consumer Action opposes Congress's attack on class actions. Members of both the U.S. House and Senate took a hatchet to consumer protection today by introducing Congressional Review Act (CRA) resolutions to
- Consumer Action responds to today’s GAO report on Lifeline. Ken McEldowney, executive director of Consumer Action, released the following statement today in response to a report released by the Government Accountability Office (GAO) on the Federal Communications Commission’s (FCC) Lifeline program, a program that has provided discounted and no-charge phone service for low-income Americans for over three decades.
- Consumer protections at risk (Consumer Action highlights recent consumer gains now in the cross hairs). Consumer Action News reviews many of the gains made in recent months to protect consumers’ personal safety, online privacy, dispute resolution rights and more. However, many of these critical consumer protections are in danger of disappearing under a new administration and GOP-controlled Congress.
- New regime plans to 'trump' consumer protections. Statement by Linda Sherry, Director, National Priorities, Consumer Action President Trump’s announcement today to dismantle the Dodd-Frank financial protection law and cripple the
- Low-income consumers have options for affordable internet (Consumer Action and Comcast team up to educate consumers about low-cost broadband plans for low-income households). Consumer Action and Comcast have partnered to create a free multilingual educational guide, “Getting up to speed: Broadband internet for low-income households.”
- One million reasons why consumers need the CFPB. The Consumer Financial Protection Bureau (CFPB) hit the one million mark this week. The Bureau has received more than one million individual consumer complaints about
- Consumer Action joins White House campaign to 'Lock Down Your Login' (Advice to help consumers enable the strongest authentication tools for online accounts). Consumer Action joins a new campaign, “Lock Down Your Login,” to urge Americans to limit their personal cybercrime risk and better protect their key social media, email and bank accounts by enabling strong authentication.
- Consumer Action joins 280 groups in supporting rule that would restore your right to sue. WASHINGTON, DC—Consumer Action joined together with 280 consumer, civil rights, labor, community and non-profit organizations to emphasize strong and broad-based support for the Consumer
- Consumers get the last word on complaints (Consumer Action applauds CFPB’s latest move to improve its complaint system). The Consumer Financial Protection Bureau (CFPB) is adding a five star system ratings scale to its complaint process to give consumers an efficient way to
- CFPB celebrates its fifth anniversary. Consumer Action's statement on the CFPB after five years
- Fair treatment for homeowners with limited English proficiency. Consumer Action, Americans for Financial Reform and coalition partners urge regulators, in a newly released paper, to make it easier for limited English proficiency (LEP)
- The FCC deserves praise for Lifeline modernization proposal. Statement of Ken McEldowney executive director of Consumer Action, a San Francisco- and Washington, DC-based national consumer advocacy and education membership organization on FCC Vote
- Correcting and protecting your credit record (Consumer Action’s newsletter releases credit reporting updates, tips for consumers). In its latest issue of Consumer Action News (bit.ly/credit_reports_issue), Consumer Action explains the only way to prevent new account fraud, and updates consumers on improvements in reporting medical debt and resolving credit report errors.
- Consumers gain access to the 'heart' of CFPB complaints. Consumers now have a critical tool with which to educate and empower themselves in the financial marketplace. The Consumer Financial Protection Bureau’s (CFPB)